Business Development

How Lawyers can Build “Know, Like, and Trust” Personal Brands

How Lawyers can Build “Know, Like, and Trust” Personal Brands

Clients buy legal services from lawyers, not law firms. Firms invest heavily in their brands, but primarily for the purpose of empowering their attorneys to develop business themselves. Law firms lay the foundation. Individual lawyers need to build.

Selling legal services is relational not transactional. It takes time. It requires consistency. Unless you’re selling a commodity, which means you’re competing on price, you need to invest in relationships to attract and keep clients.

In their book, The Go-Giver, Bob Burg and John David Mann explain that, “All things being equal people will do business with, and refer business to, those people they know, like, and trust.”

How to Build a Powerful, High-Performing Law Firm Website

How to Build a Powerful, High-Performing Law Firm Website

A law firm website should be, or at least it can be, an exciting place for clients to learn new things. It should inspire action toward goals and be the first stop on a prospective client’s buyer’s journey. Done right, a law firm website can be the engine that drives a law firm’s growth.

Unfortunately, few law firms realize these benefits.

How Lawyers can Create Content that Spreads on LinkedIn

How Lawyers can Create Content that Spreads on LinkedIn

Lawyers need to be strategic in their approach on LinkedIn. And one of the most important strategic priorities is to create and share content that reaches the right audience. Indeed, the only way to make a really big impact as a lawyer on LinkedIn is to put your best content front and center. 

Want to create viral content on LinkedIn that spreads beyond your immediate network and positions you as a thought leader in your space? Yes, of course, but the real question is: How?

In this post I dive deep into the issues of: (1) how to create compelling content, (2) how the LinkedIn algorithm works, and (3) in light of the way content spreads on LinkedIn, how lawyers can craft a smart content strategy to make their thought leadership reach a big audience.

LinkedIn for Lawyers: 10 Steps to Business Development Success

LinkedIn for Lawyers: 10 Steps to Business Development Success

According to the 2016 ABA Legal Technology Survey report, more than 93% of lawyers surveyed now use LinkedIn, with large firm attorneys using it the most. There’s a good reason for this—LinkedIn has almost 600 million members and is easily the most “target rich” social media platform for a lawyer with a business-oriented practice. LinkedIn is a professional network, which means that people are spending time there for the purpose of doing business. There is no doubt that LinkedIn is the best place online for lawyers looking to grow their networks and their practices.

 

The problem, however, is that too many lawyers use LinkedIn as a place to connect and scroll through other people’s posts, rather than as a tool to aid in business development. LinkedIn has everything a lawyer might need to establish relationships that lead to new business. It’s just a matter of leveraging the tools to best effect.

How to Create a Stunning, Lead-Generating Law Firm Website in 30 Days or Less

How to Create a Stunning, Lead-Generating Law Firm Website in 30 Days or Less

When we start working on a law firm website project, we ask our clients: “What do you want your website to accomplish?” One of the most common answers we hear, often delivered with an irresolute shrug of the shoulders, is: “We really just need an online brochure.”

We hate hearing this term—“online brochure”—because it sets such a low bar for what should be a law firm’s strongest marketing asset. A law firm website should look great and function flawlessly, sure. That’s table stakes. But done right, it can be the fuel powering a marketing engine that tells a compelling story, attracts ideal clients, generate leads, and turn leads into new business. Best of all, by incorporating the right mix of marketing automation technology, it can work for your while you’re busy working for your clients.

Sounds good, right? But I know what you’re thinking: “We don’t have the time or the money to invest in a new website.”

Provide More Value to Build Your Personal Brand

Provide More Value to Build Your Personal Brand

Ever wonder why some writers get all the attention online? Their posts get shared, their personal brands grow, their email lists swell, and their fortunes rise as their content receives an outsized share of eyeballs.

It’s easy to dismiss their success as luck, by concluding that it resulted from a post going viral (as if hitting “Publish” is the same as pulling the lever on a slot machine), or connections with influencers that others don’t have. Meanwhile, we keep publishing but never gain traction. We preach to the choir of a stagnant email list and collect a few random likes and shares on LinkedIn. As our progress stalls so does our output. Before long, we conclude this “content thing” isn’t worth the time and we go back to billing hours and researching the next marketing trend to chase.

If You’re Good at What You Do, and You Know Who You Serve, it’s Your Duty to Sell

If You’re Good at What You Do, and You Know Who You Serve, it’s Your Duty to Sell

Think about the last time there was a serious problem that needed to be fixed at your home – the furnace went out on a cold day or a pipe burst and water was running down your walls. Now imagine if, during this moment of panic, a highly qualified and dependable repair person contacted you out of the blue and said they could be at your front door within 15 minutes to fix the problem. Would you be offended by this sales pitch, or would you be grateful for the offer? My guess is that you – like me – would immediately give the guy your address, and greet him with a hug and an open checkbook when he arrived.

“Selling” has become a dirty word. It connotes sleaze and pushiness, and there’s no doubt that some salespeople are sleazy and pushy. But in most cases, it’s not that salespeople do anything underhanded or aggressive that turns us off, it’s just that they hit us up with something we don’t need or at a time we don’t need it. This is true whether you’re a used car salesman, an Apple store “Genius” or a corporate litigator.

Build a Niche Legal Practice to Build a Bigger Book of Business

Build a Niche Legal Practice to Build a Bigger Book of Business

If I could wave a magic wand and change one thing about the way that most lawyers go about personal branding and business development, it would be changing the way they think about narrowing the focus of their practices. Too many lawyers equate pursuing a niche legal practice with putting a cap on their potential. They fail to appreciate that getting narrow is, in fact, the path to building a big book of business.

I get it. The idea that pursuing a more narrow market leads to bigger opportunities seems contradictory. It’s far easier to wrap your mind around the idea that casting a wider net is the way to generate more business. The problem is that the more widely you cast your net, the more generic your message must become. You become generally relevant to many, but intensely relevant to almost no one. You can’t try to be all things to all people and expect to make an impact.

Having a niche, on the other hand, allows you to communicate your value proposition to a distinct and highly targeted market. Your message can be more relevant and contextualized to your audience, and penetrate the conversation going on in the industry you’re focused on. You can become an insider who’s trusted, not an outsider who’s viewed with a skeptical eye. Of the two alternatives, what approach do you think is more conducive to business development?

Still skeptical? Just think about your own consumer behavior. When you’re searching for a product or service provider, are you looking for something or someone that can do many things fairy well, or something or someone that does one thing – the very thing you’re seeking – extraordinarily well?

The 5 Essential Elements of a Lead Generating Law Firm Website Homepage

The 5 Essential Elements of a Lead Generating Law Firm Website Homepage

Is Your Law Firm Website Getting “Reads” or is it Getting Leads? Many law firms resign themselves to the idea that a website is only an online brochure–a place for visitors to view practice area descriptions and professional biographies.

We hate hearing the term "online brochure.” It sets such a low bar for what should be your strongest marketing asset. A law firm website should look great and function flawlessly–that's table stakes.

But done right, it can be the fuel powering a marketing machine that tells a compelling story, attracts your ideal clients, generates leads, and turns leads into new business. Best of all, by incorporating the right mix of marketing automation technology, it can work for you while you’re busy working for your clients.

Too many law firms are realizing few, if any, of these benefits.

Choosing to do Nothing is Still a Choice: Law Firms Standing Still are Getting Left Behind

Choosing to do Nothing is Still a Choice: Law Firms Standing Still are Getting Left Behind

In screenplay and novel writing, the “inciting incident” is the event that gets the story rolling. It’s the action or decision that introduces the problem that the story’s main character must overcome. In Jerry Maguire, it’s the moment that Jerry writes his “mission statement” manifesto about the need to put people first in the sports agency business. It leads to his firing, and he walks away from his power job and starts over.

In movies and books, the inciting incident is unmistakable. It’s the moment that calls the protagonist to action and changes their life irrevocably. That’s the thing about fiction – almost every story follows the same arc. There’s background, struggle, and ultimately triumph, with twists and turns along the way. But the story almost always gets resolved, wrapped up in a pretty bow, and more often than not the protagonist lives happily ever after, having defeated the villain, gotten the girl, or defused the bomb, just in the nick of time.

It’s said that art imitates life, but real life is, of course, far different. And messier (at least the ending). For almost all of us, potentially-inciting incidents happen frequently, but rarely do they lead to real change. Often we miss their meaning altogether. Other times we recognize their significance, but are unable or unwilling to leverage their transformational power. We have a health scare, but do little to improve our lifestyle. We get laid off from a job we hate, but instead of pursuing a vocation we are passionate about, we jump right back into the corporate grind.